Teaching
Student Teacher of English, September 2009 – January 2010. College Park High School, Pleasant Hill, and Walnut Creek Intermediate School.
Taught freshman, sophomores, and juniors under the supervision of a master teacher and program adviser. Excellent references available. Special lessons included: business cover letter for Odysseus; iambic pentameter in Shakespeare’s sonnets and blank verse.
Substitute Teacher, August 2006 – December, 2008, Napa, Mt. Diablo, John Swett, and Fairfield School Districts, and the California STAR Program.
Taught all K-12 levels including Special Education and IB, and graded High School Exit Exams.
8th grade Provisional English Teacher (60%), September 2007-June 2008, and ASES Before- and After- School Teacher, March 2008 – June 2008, Vallejo Unified School District.
Taught 2-periods of eighth grade strategic English with one period of prep. Developed lesson plans based on content standards, and successfully managed a difficult class with effective classroom management techniques. Participated in team and district meetings. Helped develop the ASES program, including supervising employees. Assisted students with science projects, class work, and recreational activities. Organized paperwork, and ran the before-school program.
Remedial English and Literature 2 Adjunct Instructor, March 2007 – December 2008, Solano Community Collete and Los Medanos Community College.
Developed and taught curriculum on Hawthorne, Melville, Miller, and other authors. Focused on teaching English grammar for four years. Part of my responsibilities included participating in creating Student Learning Outcomes. I also assisted students with reading and writing lab work, and focused on critical thinking and writing. Classes included use of the computer lab, multi-media and Power Point presentations, and notes on hybrid online course on eCollege.
General Ed Instructor, January 2006 – June 2006, Western Career College.
While staffing was at a minimum, I developed and taught classes in English, Math 1, Algebra, Interpersonal Communication, Psychology, Ethics, and Supervision.
Technical Instructor, 1981-2, Total Technical Institute.
Developed coursework and taught a 6-month introduction class, including the following topics:
- computer architecture
- numbering systems (binary and hexadecimal)
- programming languages
- Business System Analysis and Design
Curriculum Design and Presentations:
- “Dynamic Web Publishing” UC Berkeley Extension, Summer 2009
- “Making Heads or Tails of Web 2.0″ California League of High Schools, January, 2009
Office Management
Program Assistant, January 2004 – February 2005, Sunny Hills Services, Marin County, CA.
Managed a high school office, including reviewing and maintaining community mental health and school district records, entering student attendance, overseeing employee timesheets, and closing and warehousing records. I monitored funds, created correspondence, maintained office machinery, and coordinated calendars. Proactively addressed students’ needs and supported the therapeutic and educational staffs.
Office Manager, Path-Wise, San Francisco, CA, 2005.
Set up employee health plans, found new office locale, organized company annual meeting and company picnic. Kept office running while employer worked in remote location.
Technical Writing and Consulting
Consultant, Marin Documentation Group, February 2005 – present
- Consultant on Web 2.0 technology for schools, law firms, and universities. Current focus: using technology in education. See presentation slides on Slideshare. See Marin Documentation website for further samples.
- Curriculum writer for Digital Authoring, Content Management Systems, and virtual worlds for UC Berkeley Extension
- Created www.kabbalah-dating.com, including SEO marketing, social networking, and newsletter generation. Author of “The Kabbalah-Dating Workbook.”
Digital Imaging Intern, 3- months, 50%, Black Cat Studios, San Rafael, January, 2005
Repaired digital images using Photoshop. Used layers, filters, shading, etc.
Senior Technical Writer, August 2000 – March 2001, eGain Communications
Maintained over 20 enterprise-level documents and online help. Updated documentation for Customer Relationship Management (CRM) system involving guis, server, gateways, and databases. Documentation included: installation, users and systems guides for NT and Unix, HTML release notes, overview, reports guide. I updated an API guide. Converted a help system from RoboHelp to WebWorks. Acted as the documentation project lead in staff meetings.
Contract Technical Writer, May 2000 – Feb 2001
Generic Media: Set up technical writing department. Procured RoboHelp, implemented single-source system to generate hard copies, wrote TOCs, glossary, index, and QA test plans; and organized and ran documentation meetings.
QuantumShift: Documented and deployed a Java-based telephone account management system, including: HTML help specs, help system, glossary and style guide, getting started guide. I supervised a junior writer, reviewed Java programs, and worked with QA on bugs found while writing.
Examples of Software Used and Familiarity with Software:
MS Office, (Word, Excel, Publisher, Works, Access) Windows XP, Framemaker 7, RoboHTML and RoboHelp 2002, Dreamweaver, .css, JavaHelp, XML, PhotoImpact, Painter Classic, Photoshop, FTP, Html, .css, Publisher, SnagIt, WebWorks, Visio, LViewPro, Visual Source Safe, Bugzilla, Joomla, Moodle, Global Classroom, Oxygen Author, .xml, WordPress. Hardcopy and online documentation samples available.
Examples of Previous Documentation written or contributed to:
* EARS Technical Reference Manual (wrote manual for voice recognition system)
* Oracle RDBMS Administrator’s Guide (rewrote several chapters)
* IBM PL/I Manual (wrote chapter on C programming language)
EDUCATION and Accomplishments:
B.A. English, State University of New York at Stony Brook, 1975
M.A. English, City College of New York, 1978,
- Editor-in-Chief of Graduate Art and Literary Magazine, 2 years
English Teaching Credential (in process) Chapman University
- CBEST and CSET (English) California teaching exams complete; hold a valid 30-day Emergency Substitute Credential and Provisional Credential, District Intern ready
Computer Classes:
- Basic
- COBOL
- PASCAL
- Fortran
- Java Applets
- Structured Flowcharting
- Technical Writing
- Pearson Ecollege Online E-teaching Certificate, December 2008
- Cicso Training: Interconnecting Cisco Networking Devices – 5 day course offered by Solano County, Skyline ATS, and Cisco Systems Learning
Volunteering and Associations
Chapter Head, National Campaign Against Gun Violence, 2005-present
Solano County Chapter Head. Participated in national meetings, legislative actions and campus-wide rallies.
Writer-Coach Connection, Trained and tutored from November 2009 – present
Nonviolent Crisis Intervention Training Program, Crisis Prevention Institute, January, 2010
